Payment is required when services are rendered. To focus on our patients' needs, to provide customer service and to keep minimized costs, we do not bill.
We accept credit cards, debit cards (Visa, Mastercard, American Express, Discover) checks, and cash. All cards must be signed by the owner of the card.
We also have convenient payment plans provided by CareCredit financing and Scratch. You can either fill out a CareCredit application in our office for immediate use or check out our CareCredit or Scratch Pay pages about this.
Pet insurance is a great addition to your pet’s health and happiness. Pet insurance relieves some of the stress and burden of your pet’s medical bills. There are numerous companies that offer pet insurance plans, so it’s best to do your research on the different companies and plans that are available for you and your pet.
We are happy to print out your invoice so you can you submit your claim to your pet insurance company. Unlike human health insurance, pet health insurance reimbursement may only be received after a claim is submitted on your pet’s behalf. Therefore, even if your pet is insured, and in accordance with our Payment Policy, payment is required at time of services.
Veterinary clinics and or hospitals do not “accept” insurance policies like human hospitals. Pet insurance policies are between the insuring company and the pet owners. For this reason, we do not accept direct payment from pet insurance companies, nor do we negotiate with pet insurance companies for our fees or services. We will happily speak with your insurance company in regards to a preapproval/preauthorization for a procedure or hospitalization, but this should be done prior to any work being done to your pet to ensure that you get reimbursed appropriately from your insurance company. We will not alter any medical records for pet insurance purposes for any reason.